# AI Viva: working checklist

Companion to https://lunaprompts.com/blog/ai-viva-assessment-guide

LunaPrompts Editorial. Original illustrative exercise.

## Define the workflow

- Role or campaign:
- Owner:
- Decision this workflow should support:
- Candidate instructions and support route:

## Worked example: Drill into a support-classification prompt

Suppose a candidate creates a prompt that assigns support tickets to Billing, Technical, or Account. The supplied examples are clear, so the initial output looks strong. Add a ticket that says, “My invoice increased and the service stopped working.”

Ask which category the prompt should select and why. The goal is not to hide a secret correct label. The goal is to see whether the candidate notices an undefined business rule. They might ask for a priority policy, propose an ambiguous category, or route the case for review. The answer should fit the stated workflow.

Then ask for two additional test examples. One should check the chosen rule; the other should challenge it. This connects explanation to an artifact the team can inspect. A polished verbal answer without a change to the task remains incomplete evidence.

Keep the discussion focused. One well-chosen change can reveal more than a long sequence of generic questions. For reviewers, record the original behavior, the changed condition, and the candidate’s response. Use the same level of challenge across candidates while grounding the question in each person’s actual submission.

## Review checklist

- [ ] Explain: Why did you choose this rule?
  Evidence or open question:
- [ ] Challenge: What happens with this ambiguous input?
  Evidence or open question:
- [ ] Adapt: Show the smallest change you would make
  Evidence or open question:
- [ ] Verify: Which example would show the change failed?
  Evidence or open question:

## Working session

Choose one line, prompt instruction, or component from a sample submission. Write an explain question, a changed condition, and a verification question.

## Avoid this mistake

Do not score speaking speed as technical understanding. Let the candidate use the submitted work to explain a concrete decision.

## Record the next step

- Observed evidence:
- What remains uncertain:
- Person responsible:
- Next action and date:

Keep candidate examples anonymous when sharing this worksheet.