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Model infoModelsSnapshot: 15 Oct 2026

Acapela Group / Acapela Neural TTS

Acapela Neural TTS

Proprietary neural speech synthesis available through Acapela Cloud. A named family; core-engine and service versions are not independent model checkpoints.

availableClosed weightsText-to-speech
Official documentation (opens in a new tab)Reviewed 16 Oct 2026
19 of 34 specification fields collected
Text input limitGET: 2,048; POST streaming: 3,000See specification notes below
LanguagesNot collectedAwaiting source review
Input billingSee billing notesAcapela Cloud
Output billingSee billing notesAccess and billing notes below

Specifications

Provider-documented facts. “Not collected” means we have not verified that field yet, not that the feature is unsupported.

Context / input limit
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Maximum input tokens
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Maximum output
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Parameters
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Release date
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Knowledge cutoff
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Tool calling
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Structured output
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Streaming
SupportedSource for Streaming (opens in a new tab)

Chunked response; not bidirectional incremental text input. Neural streaming/text-tag support is recorded in the June 8, 2022 changelog.

Batch processing
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Fine-tuning
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Reasoning
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Context caching
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Base model
Not collected

No reviewed model-specific specification; unknown is not unsupported.

Maximum prompt characters
GET: 2,048; POST streaming: 3,000Source for Maximum prompt characters (opens in a new tab)

Mode-specific character limits, not tokens. No overall POST file/events maximum established; do not apply the stream limit to every mode.

TTS text limits
GET text is limited to 2,048 characters. Streaming is limited to 3,000, so GET streaming must satisfy both. Public demo configuration separately sets 500 characters and 15 commands/day, with max_play_command_per_day=30. These UI quotas do not establish production API throughput or concurrency.Source for TTS text limits (opens in a new tab)

GET restriction comes from the API contract; the configuration explicitly confirms the streaming and demo limits.

Output formats
View all 17 entries
  • mp3
  • ogg
  • wav
  • flac
  • ac3
  • asf
  • wma
  • opus
  • aac
  • aiff
  • webm
  • mka
  • s16le
  • alaw
  • mulaw
  • wav_mulaw
  • wav_alaw
Source for Output formats (opens in a new tab)
Audio sample rates
8000 Hz, 11025 Hz, 12000 Hz, 16000 Hz, 22050 Hz (default), 24000 Hz, 32000 Hz, 44100 Hz, 48000 HzSource for Audio sample rates (opens in a new tab)

Opus requires 48,000 Hz. Supported bitrate/rate combinations depend on codec. API output rates do not prove a native model training sample rate.

Voice controls
API speed 30–300 (default 100), shaping 50–150 (100), volume 50–65535 (32768). Text tags have separate ranges/defaults, including volume 0–65535 (65535). Changing voices resets pitch/speed/volume defaults.Source for Voice controls (opens in a new tab)

The tags page documents different volume semantics. Do not silently combine API controls with inline tags.

Response format
output=stream returns audio chunks; file returns complete audio or audio+event ZIP; events returns event JSON. wordpos/mouthpos/markpos enable word, viseme and marker events. Streamed events/audio use type:size followed by a newline and bytes; a logical buffer can span transport chunks. WordOffset/WordSize are bytes, not Unicode character indexes.Source for Response format (opens in a new tab)
Authentication
POST /api/login/ with email/password returns a token; use Authorization: Token <token>. Documentation says tokens have no expiration until logout invalidates them. A token lifetime is not a cache or data-retention policy.Source for Authentication (opens in a new tab)
Pronunciation controls
Comma-separated .dic dictionaries; when entries collide, the last loaded dictionary wins. Inline phonetic tags use a language-dependent alphabet and are documented for single words. Separate SSML guide is linked, but full SSML compatibility has not been verified here.Source for Pronunciation controls (opens in a new tab)
Source audio handling
Audio insertion tags require raw 16-bit mono PCM at the voice sample rate; uploaded MP3/WAV can be converted. This insertion restriction does not limit all generated output to raw PCM. Uploaded sounds and dictionary files are account storage, not model fine-tuning.Source for Source audio handling (opens in a new tab)
Published price
Provider offers prepaid, postpaid and subscription arrangements and describes audio-duration credit billing. No current numeric API tariff by voice quality/transport is established. UI strings differ on whether every preview or only generated/downloaded audio is charged; confirm account contract. No token or per-question conversion.Source for Published price (opens in a new tab)
Model terms
Cloud terms last updated 09-09-26 distinguish one-use streaming audio, which cannot be recorded/reused/redistributed, from licensed audio-production files. The published default licence is personal/noncommercial; commercials, public/transport announcements and broadcast uses require a separate agreement. Customer-specific permissions govern the actual application. No commercial licence is inferred from paid access.Source for Model terms (opens in a new tab)
Creation privacy
The linked Acapela privacy policy permits processing voice data for product/AI development and improvement where authorized, and necessary third-party processing. It gives a general five-year inactivity deletion statement but separate AI-recording/documentation retention provisions. Exact inference retention, training opt-out and processing region are not established; on-device My-Own-Voice claims do not apply automatically to cloud generation.Source for Creation privacy (opens in a new tab)
Documentation discrepancy
Public /api/voice/ currently returns only 124 standard-classic _HQ entries, while product pages advertise Neural/Premium/Standard. Authenticated /api/account/ is authoritative for entitlements. Some samples use output=storage although the parameter table specifies file. Changelog dates for 14.000.3 and 12.000.9 are out of sequence; do not invent corrected dates.Source for Documentation discrepancy (opens in a new tab)
Architecture
Deep neural network speech synthesis, using Acapela voice databases. Exact architecture and parameter count are not published in the reviewed sources.Source for Architecture (opens in a new tab)
Model selection
Select an entitled neural voice name. Text-tag documentation uses the 22k_NT suffix for neural voices, distinct from 22k_HQ. Public Classic inventory cannot establish neural availability or a complete neural voice list.Source for Model selection (opens in a new tab)
Stock voice catalog
Not collected

Current complete neural voice inventory requires account-level confirmation. The 124 public _HQ voices must not be assigned to this neural family.

Languages
Not collected

The 2021 launch states 15 languages without a complete list. Current portfolio/Classic language totals are not a verified neural-language matrix.

Deployment options
Cloud core engine 14.010 and voices updated August 18, 2026. Earlier 11.000, 12.000, 12.100, 12.200 and 14.000 entries are engine/service milestones, not proved standalone neural checkpoint releases.Source for Deployment options (opens in a new tab)

Access & pricing

Prices belong to an endpoint and billing tier. A provider listing does not guarantee access for every account or region.

API model ID
Not collected

An entitled neural voice name is required; no immutable neural checkpoint ID published.

Access
GET or POST https://www.acapela-cloud.com/api/command/ with voice, text, output=stream and Authorization: Token. POST stream limit 3,000 characters; GET limit 2,048. Mixed audio/events require framing-aware parsing.
Regions
Processing region unverified; Belgian company address is not inference residency.

Endpoint pricing has not been collected. Check the provider for applicable rates.

Data & enterprise terms

Cloud terms last updated 09-09-26 distinguish one-use streaming audio, which cannot be recorded/reused/redistributed, from licensed audio-production files. The published default licence is personal/noncommercial; commercials, public/transport announcements and broadcast uses require a separate agreement. Customer-specific permissions govern the actual application. No commercial licence is inferred from paid access. The linked Acapela privacy policy permits processing voice data for product/AI development and improvement where authorized, and necessary third-party processing. It gives a general five-year inactivity deletion statement but separate AI-recording/documentation retention provisions. Exact inference retention, training opt-out and processing region are not established; on-device My-Own-Voice claims do not apply automatically to cloud generation.

Read the service policy (opens in a new tab)
API model ID
Not collected

An entitled neural voice name is required; no immutable neural checkpoint ID published.

Access
GET or POST https://www.acapela-cloud.com/api/command/ with voice, text, output=file and Authorization: Token. Complete audio or ZIP containing audio and enabled events. POST file text limit not established; GET remains 2,048 characters.
Regions
Processing region unverified; Belgian company address is not inference residency.

Endpoint pricing has not been collected. Check the provider for applicable rates.

Data & enterprise terms

Cloud terms last updated 09-09-26 distinguish one-use streaming audio, which cannot be recorded/reused/redistributed, from licensed audio-production files. The published default licence is personal/noncommercial; commercials, public/transport announcements and broadcast uses require a separate agreement. Customer-specific permissions govern the actual application. No commercial licence is inferred from paid access. The linked Acapela privacy policy permits processing voice data for product/AI development and improvement where authorized, and necessary third-party processing. It gives a general five-year inactivity deletion statement but separate AI-recording/documentation retention provisions. Exact inference retention, training opt-out and processing region are not established; on-device My-Own-Voice claims do not apply automatically to cloud generation.

Read the service policy (opens in a new tab)
API model ID
Not collected

An entitled neural voice name is required; no immutable neural checkpoint ID published.

Access
GET or POST https://www.acapela-cloud.com/api/command/ with voice, text, output=events and Authorization: Token. Timing/viseme event JSON; no audio requested in this mode. POST event text limit not established; GET remains 2,048 characters.
Regions
Processing region unverified; Belgian company address is not inference residency.

Endpoint pricing has not been collected. Check the provider for applicable rates.

Data & enterprise terms

Cloud terms last updated 09-09-26 distinguish one-use streaming audio, which cannot be recorded/reused/redistributed, from licensed audio-production files. The published default licence is personal/noncommercial; commercials, public/transport announcements and broadcast uses require a separate agreement. Customer-specific permissions govern the actual application. No commercial licence is inferred from paid access. The linked Acapela privacy policy permits processing voice data for product/AI development and improvement where authorized, and necessary third-party processing. It gives a general five-year inactivity deletion statement but separate AI-recording/documentation retention provisions. Exact inference retention, training opt-out and processing region are not established; on-device My-Own-Voice claims do not apply automatically to cloud generation.

Read the service policy (opens in a new tab)

Caching

Caching can reuse earlier input processing. Availability, lifetime and billing depend on the endpoint. A cache hit still generates a new response.

01 / INITIAL INPUTProcess & retain

The system processes eligible input and retains reusable state.

02 / LATER REQUESTCheck available state

Reuse depends on matching input, session state and the cache policy.

03 / CACHE HITReuse & generate

Reusing state can reduce repeated work. Any charges follow the billing rules below.

Acapela Cloud

Not verified

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

How it works
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Minimum reusable input
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Lifetime & refresh
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

How to enable it
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Usage fields
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Billing rules
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Limits & data boundaries
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

No verified cache rate for this endpoint. An empty rate is not a zero charge.

Caching reviewed 16 Oct 2026

Acapela Cloud

Not verified

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

How it works
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Minimum reusable input
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Lifetime & refresh
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

How to enable it
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Usage fields
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Billing rules
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Limits & data boundaries
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

No verified cache rate for this endpoint. An empty rate is not a zero charge.

Caching reviewed 16 Oct 2026

Acapela Cloud

Not verified

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

How it works
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Minimum reusable input
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Lifetime & refresh
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

How to enable it
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Usage fields
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Billing rules
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

Limits & data boundaries
Not collected

No documented inference-cache contract. Downloaded voices, stored dictionaries, reusable production audio and browser caching are not prompt caching.

No verified cache rate for this endpoint. An empty rate is not a zero charge.

Caching reviewed 16 Oct 2026

What the measurements say

No benchmark observations have been added for this model. We do not turn a vendor description into a performance score.

Latency and throughput depend on the host, request size, reasoning settings and load. There is no measured speed or global usage figure in this record.

The record behind the model

Why it is included

Acapela identifies its neural synthesis technology and retains proprietary rights in the service and synthesis software. This is a documented model family/generation, not an assertion of an immutable downloadable checkpoint.

Classification evidence (opens in a new tab)

Lifecycle dates

Neural voice family announced16 Jun 2021Source (opens in a new tab)

Sources reviewed