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Model infoModelsSnapshot: 15 Oct 2026

Pindo / Pindo enterprise platform

Pindo Enterprise Voice Agents

Managed local-language phone workflows for banking, insurance and utility services.

restrictedClosed-source managed componentVoice conversation
Official documentation (opens in a new tab)Reviewed 16 Oct 2026
6 of 20 specification fields collected
Context windowNot collectedAwaiting source review
Maximum outputNot collectedAwaiting source review
Input billingSee billing notesPindo enterprise telephony
Output billingSee billing notesAccess and billing notes below

Specifications

Provider-documented facts. “Not collected” means we have not verified that field yet, not that the feature is unsupported.

Context / input limit
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Maximum input tokens
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Maximum output
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Parameters
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Release date
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Knowledge cutoff
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Tool calling
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Structured output
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Streaming
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Batch processing
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Fine-tuning
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Reasoning
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Context caching
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Base model
Not collected

No model-specific disclosure reviewed; unknown is not unsupported.

Languages
Kinyarwanda, Swahili, Luganda, French, EnglishSource for Languages (opens in a new tab)

Platform coverage, not the standalone STT/TTS/NER language matrix.

Deployment scope
Enterprise telephony platform connecting customer data systems and service workflows. Feature phones, smartphones and landlines are advertised.Source for Deployment scope (opens in a new tab)
Usage metering
Platform conversations are metered per call minute from a prepaid balance. The conversation dashboard reports minutes, cost per minute and total cost. The exact enterprise voice-agent tariff and any additional charges require the plan/order form.Source for Usage metering (opens in a new tab)
Published price
Platform account top-ups are in USD with a $5 minimum. This is account funding, not a per-call price or minimum inference charge. No numeric agent-minute rate is published in the reviewed pages.Source for Published price (opens in a new tab)

Access & pricing

Prices belong to an endpoint and billing tier. A provider listing does not guarantee access for every account or region.

Pindo enterprise telephony

Provider source (opens in a new tab)
API model ID
Not collected

Task route and language code are not immutable checkpoint selectors.

Access
Enterprise deployment by agreement; no reviewed public agent-creation route, native checkpoint selector or per-call tariff.
Regions
Policy describes international processing; exact inference region is not specified.

Endpoint pricing has not been collected. Check the provider for applicable rates.

Data & enterprise terms

Privacy permits processing audio, transcripts, call metadata and usage logs; recordings/transcripts may be retained on enterprise customer instruction. No training on enterprise call content for general-purpose models without written customer instruction; policy separately describes speech and agent quality improvement. Retention depends on purpose and customer instructions, with no fixed TTL. Cloud, telephony, speech-processing and analytics providers may process data across regions. This is not universal zero retention or a blanket no-training guarantee.

Read the service policy (opens in a new tab)

Caching

Caching can reuse earlier input processing. Availability, lifetime and billing depend on the endpoint. A cache hit still generates a new response.

01 / INITIAL INPUTProcess & retain

The system processes eligible input and retains reusable state.

02 / LATER REQUESTCheck available state

Reuse depends on matching input, session state and the cache policy.

03 / CACHE HITReuse & generate

Reusing state can reduce repeated work. Any charges follow the billing rules below.

Pindo enterprise telephony

Not verified

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

How it works
Not collected

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

Minimum reusable input
Not collected

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

Lifetime & refresh
Not collected

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

How to enable it
Not collected

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

Usage fields
Not collected

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

Billing rules
Not collected

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

Limits & data boundaries
Not collected

No inference-cache contract published in reviewed sources. Uploaded/generated file storage and call recording retention are not prompt caching.

No verified cache rate for this endpoint. An empty rate is not a zero charge.

Caching reviewed 16 Oct 2026

What the measurements say

No benchmark observations have been added for this model. We do not turn a vendor description into a performance score.

Latency and throughput depend on the host, request size, reasoning settings and load. There is no measured speed or global usage figure in this record.

The record behind the model

Why it is included

Proprietary hosted service; Pindo and its licensors reserve service/model IP and restrict reverse engineering. Specific checkpoint identity and artifact licensing are undisclosed, so this is not claimed as an independently verified closed-weight release.

Classification evidence (opens in a new tab)

Sources reviewed