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Model infoModelsSnapshot: 15 Oct 2026

Salesforce / Salesforce private models

xGen-Sales

Private Salesforce model for sales summaries and related CRM tasks.

Language models (LLMs)
restrictedClosed weightsText generation
Official documentation (opens in a new tab)Reviewed 15 Oct 2026
3 of 16 specification fields collected
Context windowNot collectedAwaiting source review
Maximum outputNot collectedAwaiting source review
Input billingNot collectedSalesforce · Sales Cloud pilot
Output billingNot collectedNo inferred price

Specifications

Provider-documented facts. “Not collected” means we have not verified that field yet, not that the feature is unsupported.

Context / input limit
Not collected

Exact version-specific value or customer API contract not established.

Maximum input tokens
Not collected

Exact version-specific value or customer API contract not established.

Maximum output
Not collected

Exact version-specific value or customer API contract not established.

Parameters
Not collected

Exact version-specific value or customer API contract not established.

Release date
Not collected

Exact version-specific value or customer API contract not established.

Knowledge cutoff
Not collected

Exact version-specific value or customer API contract not established.

Reasoning
Not collected

Exact version-specific value or customer API contract not established.

Tool calling
Not collected

Exact version-specific value or customer API contract not established.

Structured output
Not collected

Exact version-specific value or customer API contract not established.

Streaming
Not collected

Exact version-specific value or customer API contract not established.

Batch processing
Not collected

Exact version-specific value or customer API contract not established.

Fine-tuning
Not collected

Exact version-specific value or customer API contract not established.

Context caching
Not collected

Exact version-specific value or customer API contract not established.

Input modalities
TextSource for Input modalities (opens in a new tab)
Output modalities
TextSource for Output modalities (opens in a new tab)
Published training method
Domain adaptation with human-in-the-loop reinforcement learning.Source for Published training method (opens in a new tab)

Access & pricing

Prices belong to an endpoint and billing tier. A provider listing does not guarantee access for every account or region.

Salesforce · Sales Cloud pilot

Provider source (opens in a new tab)
API model ID
Not collected

No verified raw inference model selector. Product, experiment and SDK operation names are not interchangeable API IDs.

Access
Historical pilot for Einstein Call Summaries. Current entitlement and exact deployed revision are unverified.
Regions
No complete model-specific region inventory established.

Endpoint pricing has not been collected. Check the provider for applicable rates.

Data & enterprise terms

The article describes processing within Salesforce. Exact retention periods, training exclusions and customer-specific contracts are not specified here.

Read the service policy (opens in a new tab)

Caching

Caching can reuse earlier input processing. Availability, lifetime and billing depend on the endpoint. A cache hit still generates a new response.

01 / INITIAL INPUTProcess & retain

The system processes eligible input and retains reusable state.

02 / LATER REQUESTCheck available state

Reuse depends on matching input, session state and the cache policy.

03 / CACHE HITReuse & generate

Reusing state can reduce repeated work. Any charges follow the billing rules below.

Salesforce · Sales Cloud pilot

Not verified

No model-specific prompt-cache contract established.

How it works
Not collected

No model-specific prompt-cache contract established.

Minimum reusable input
Not collected

No model-specific prompt-cache contract established.

Lifetime & refresh
Not collected

No model-specific prompt-cache contract established.

How to enable it
Not collected

No model-specific prompt-cache contract established.

Usage fields
Not collected

No model-specific prompt-cache contract established.

Billing rules
Not collected

No model-specific prompt-cache contract established.

Limits & data boundaries
Not collected

No model-specific prompt-cache contract established.

No verified cache rate for this endpoint. An empty rate is not a zero charge.

Caching reviewed 15 Oct 2026

What the measurements say

No benchmark observations have been added for this model. We do not turn a vendor description into a performance score.

Latency and throughput depend on the host, request size, reasoning settings and load. There is no measured speed or global usage figure in this record.

The record behind the model

Why it is included

Salesforce explicitly calls xGen-Sales proprietary and distinguishes its production fine-tuning from the public xGen research release.

Classification evidence (opens in a new tab)

Lifecycle dates

Proprietary model announced6 Sept 2024Source (opens in a new tab)

Sources reviewed